FAQ

Having trouble getting help

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eddierich

Pawn

Posts: 2

Joined: Thu Oct 13, 2011 4:42 am

Post Thu Oct 13, 2011 6:53 pm

Having trouble getting help

In all the "chat" rooms, including the help rooms, I can't find any place for me to start typing a question. Seems kind of useless to allow me to go to the help rooms and not be able to ask for help.

So, I finally found these forums, and everything I type in the "search this forum" box gives a message that my search is to broad and I need to be more specific. I don't know how to be more specific than typing "can't chat in help room".

I am a new user ( 1 day so far ). The chess is fun, site looks great, but trying to find information on how to use the site is next to impossible. Is there something I am missing ?
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Sansen

Site Admin

Posts: 1473

Joined: Mon Jan 24, 2011 12:56 am

Post Thu Oct 13, 2011 7:59 pm

Re: Having trouble getting help

Hi,

You could message me online, I'll walk you through.

Rooms I'm available at usually when i log in: Help, Help-Beginners, Cube Cafe, Israel, USA

You could private message me by clicking on my username and -> private chat.
I sometimes drift over this way,, but not very often
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eddierich

Pawn

Posts: 2

Joined: Thu Oct 13, 2011 4:42 am

Post Fri Oct 14, 2011 5:08 pm

Re: Having trouble getting help

must of been my computer. I logged in today and the textbox and send button are there. Must be one of those 'reboot the computer and all problems disappear' type things. Thank you for the offer Sansen.
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Sansen

Site Admin

Posts: 1473

Joined: Mon Jan 24, 2011 12:56 am

Post Fri Oct 14, 2011 6:18 pm

Re: Having trouble getting help

eddierich wrote:must of been my computer. I logged in today and the textbox and send button are there. Must be one of those 'reboot the computer and all problems disappear' type things. Thank you for the offer Sansen.


Sure no problem, still if you need anything I'm always available.

Welcome to chesscube. :dance:
I sometimes drift over this way,, but not very often
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subhashkale

Pawn

Posts: 8

Joined: Mon Nov 14, 2011 8:27 pm

Post Wed Nov 20, 2013 4:04 pm

Re: Having trouble getting help

received ur mail but still iam not getting site open. pl do needfull

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