I'm unable to move any pieces
We are aware of this bug and working on fixing it.
If it happens again, click on your opponent's last move (in the move list on the game-chat screen) then you should be able to move.
If this does not work or there was some other problem, please send us the game:
1. Click on your avatar, then "My Games";
2. Click into the game with the where you had problems moving;
3. Click on the Send Game to a Friend button;
4. Add support+game@chesscube.com as the email address to send to;
5. Describe what happened, including move number in the message section;
6. Click on Send.
Feel free to discuss any bugs, comments or suggestions in this thread. All content will be monitored by the Community and Moderators.
Thanks,
-Sean
If it happens again, click on your opponent's last move (in the move list on the game-chat screen) then you should be able to move.
If this does not work or there was some other problem, please send us the game:
1. Click on your avatar, then "My Games";
2. Click into the game with the where you had problems moving;
3. Click on the Send Game to a Friend button;
4. Add support+game@chesscube.com as the email address to send to;
5. Describe what happened, including move number in the message section;
6. Click on Send.
Feel free to discuss any bugs, comments or suggestions in this thread. All content will be monitored by the Community and Moderators.
Thanks,
-Sean
PS3 Gamer - iPhone 4 and iPad 2 64GB WiFi+3G user - Ferrari F1 Fanatic - Biased F1 Blogger - Metalhead - Community Manager. Comes with a size 10 shoe and a dodgy haircut. Batteries not included. **Please do not PM me - use support@chesscube.com instead**
