FAQ

Logging in...

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crystalwind

Pawn

Posts: 4

Joined: Mon Mar 28, 2011 10:08 pm

Post Mon Sep 10, 2012 8:39 pm

Logging in...

It seems as though your site servers are down yet again, this is really poor. People pay good money to use this site when purchasing ceratin items.

So why can't you get it right? People want refund.
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fischerwanabe

Pawn

Posts: 1

Joined: Thu Apr 26, 2012 2:44 am

Post Mon Sep 10, 2012 10:27 pm

Re: Logging in...

i dont pay i just earn the cubes.. but besides that i use this site .. or did use this site because it was of the best quality. going into week 2 of not being able to log in when i want to makes me have to use chess(dot)com ....
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gio_chess

Pawn

Posts: 1

Joined: Fri Feb 25, 2011 6:02 pm

Post Tue Sep 11, 2012 11:40 am

Re: Logging in...

fuuuck
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knightattack

Queen

Posts: 933

Joined: Wed Feb 16, 2011 11:13 am

Location: Help room & help beginner Room

Post Tue Sep 11, 2012 6:02 pm

Re: Logging in...

crystalwind wrote:It seems as though your site servers are down yet again, this is really poor. People pay good money to use this site when purchasing ceratin items.

So why can't you get it right? People want refund.

Hi crystalwind,

Many users are suffering from this problem and Chesscube developers are giving some amount/extension as a refund:-

1. Claim your 500 cubits here: http://bit.ly/AolW1x

2. if you are a vip users then they are giving you 7 days extensionplease click on this link(ChessCube VIP Extension Request) https://docs.google.com/a/chesscube.com ... E6MQ#gid=0

Thanks


KnightAttack
If you don't like something change it; if you can't change it, change the way you think about it..Learn to smile at every situation..See it as an opportunity to prove your strength and ability...Live Hard Live Your Dream
KnightAttack
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jimpy

Pawn

Posts: 1

Joined: Wed Mar 14, 2012 4:45 pm

Post Tue Sep 11, 2012 6:23 pm

Re: Logging in...

is this still a problem? as im having problems now and yesterday. sticks on 90% when logging in.
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knightattack

Queen

Posts: 933

Joined: Wed Feb 16, 2011 11:13 am

Location: Help room & help beginner Room

Post Wed Sep 12, 2012 4:09 pm

Re: Logging in...

jimpy wrote:is this still a problem? as im having problems now and yesterday. sticks on 90% when logging in.


Hi jimpy,

good day,

Sorry for the inconvenience. ChessCube's general games server down.Chesscube developers are working on it and will be fixed as soon as possible. Don't close your browser when it's on 90%. Wait for sometime, It will get you in (for example Just leave it for like 3 minutes and you wll log on)..and one more thing You can still play tournaments. ChessCube has added many more free tournaments. You can join them to continue playing.

Thanks,


KnightAttack
If you don't like something change it; if you can't change it, change the way you think about it..Learn to smile at every situation..See it as an opportunity to prove your strength and ability...Live Hard Live Your Dream
KnightAttack

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