Many users wonder why they get either removed or muted in help rooms.What we consider not appropriate in addition to our terms & conditions in help rooms is consistent chat between different users, even if you haven't been offensive, as mentioned; these rooms where made mainly to guide and help users, so we only recommend questions related to chesscube to avoid flooding and going off-topic. As an alternative, you could chat in either cube cafe or any respected country room.
Please make sure to check the topic of the help room before asking your question, we sometimes post updates regarding an issue we have from time to time.
If you have further questions please email us at email@example.com, or just speak to a moderator online.
We hope we could address all your questions.