FAQ

unable to confirm

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infilata

Pawn

Posts: 2

Joined: Mon Oct 03, 2011 2:13 pm

Post Wed Oct 05, 2011 5:33 pm

unable to confirm

Hi to all,

I try to confirm my email by all the times I read email sent but I don't receive nothing.
I have tried to change my email... I have try to write to chesscube... but nothing...
so, I can only play in tournament

What can I do?

thank you
Infilata
<<

infilata

Pawn

Posts: 2

Joined: Mon Oct 03, 2011 2:13 pm

Post Fri Oct 07, 2011 3:30 pm

Re: unable to confirm

by hotmail that all ok...
thank you
<<

xabichess

User avatar

Rook

Posts: 320

Joined: Fri Feb 04, 2011 1:50 am

Post Sat Oct 08, 2011 12:41 pm

Re: unable to confirm

Good day,

@pride, redirect them to here: viewtopic.php?f=13&t=2235 since sometimes it is not as simple as going to spam or junk folder but to change filters.

Using hotmail should be ok now, in new ids, since I do not know the reason but after google+ was out chesscube was considered as a maleficious site for google email hosters. It automatically filtered all the email that were sent by chesscube. That means that the validating email was filtered aswell.

Now it seems to be solved but there seem to be a bit of trouble with yahoo email hosters.

Regards Xabier.
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minichess

User avatar

Bishop

Posts: 111

Joined: Wed Oct 19, 2011 10:51 am

Post Thu Oct 20, 2011 3:38 pm

Re: unable to confirm

me to :S unable to confirm

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