FAQ

Cant login

<<

jamd777

Pawn

Posts: 2

Joined: Sat Jun 30, 2012 3:35 am

Post Sun Aug 05, 2012 4:37 pm

Cant login

Hello, Im receiving this message when I try to login chesscube from my home...

"Error unavailable The service you are requesting is not available. We are sorry that you are unable to play right now! We are working on the problem and play should resume shortly. Check out our Facebook page for ...

The thing is i can actually login from anywhere else, meaning its not pc or my browser or anything like that and its also no my account. Also my conection is good, I dont know if my ip is blocked or what, but plz help i love playing here, would hate to change my chess site duo to some bug :/

Ty in advance for your time.
<<

Nirmittt

Queen

Posts: 748

Joined: Thu Feb 03, 2011 6:43 am

Location: Chicago, IL, USA

Post Mon Aug 06, 2012 2:54 am

Re: Cant login

Hi,

I would suggest you to clear your browser's history and cache then try to log-in. If that doesn't work, try changing browser.

Thanks,
Nirmit
<<

jamd777

Pawn

Posts: 2

Joined: Sat Jun 30, 2012 3:35 am

Post Mon Aug 06, 2012 9:15 am

Re: Cant login

Hi,

I would ask you at least read before replying, as is quite obviously from what I wrote that I've tried that already, and that the problem has nothing to do with that.

Thanks,
Jamd
<<

knightattack

Queen

Posts: 933

Joined: Wed Feb 16, 2011 11:13 am

Location: Help room & help beginner Room

Post Thu Aug 16, 2012 6:55 pm

Re: Cant login

Hi Jamd777,

Sometimes due to routine maintenance of server/slow net connection/not good net connectivity/technical problem this problem facing by users....if you have good net connection and you are still sufferning from this problem then...

Try These simple steps...
logout then....
try to clear the cookies of your browser
update your flash player..relogin
if nothing happen then try to login with different browser..
Firefox,IE,Safari are the best browsers for chesscube...
Chrome have some technical problem in these days..
or also check your firewall/antivirus/windows trusted page setting...

Thanks


KnightAttack
If you don't like something change it; if you can't change it, change the way you think about it..Learn to smile at every situation..See it as an opportunity to prove your strength and ability...Live Hard Live Your Dream
KnightAttack

Return to Feature Requests, Bugs & Error Messages

Who is online

Users browsing this forum: Majestic-12 [Bot] and 2 guests

cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software.