FAQ

[ongoing] log in issues

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rookdens

Pawn

Posts: 1

Joined: Mon Feb 21, 2011 4:04 pm

Post Mon Feb 21, 2011 4:09 pm

[ongoing] log in issues

Hi, please help on my problem, i cannot run the chesscube in my home computer the message that appear reads like this "sorry the service you are requesting is unavailable"or "error unavailable"

What must be the problem here? Thanks - Can you email the reply at [email protected] - many thanks.
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Sean

Site Admin

Posts: 426

Joined: Fri Nov 12, 2010 2:42 pm

Location: Cape Town, South Africa

Post Mon Feb 21, 2011 4:50 pm

Re: [ongoing] log in issues

rookdens wrote:Hi, please help on my problem, i cannot run the chesscube in my home computer the message that appear reads like this "sorry the service you are requesting is unavailable"or "error unavailable"

What must be the problem here? Thanks - Can you email the reply at [email protected] - many thanks.

Hi,

Is it only your home computer giving you this message? Have you tried logging on via a different PC?

Thanks,
Sean
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emilybishop

Pawn

Posts: 2

Joined: Wed Dec 07, 2011 7:12 am

Post Wed Dec 07, 2011 7:13 am

Re: [ongoing] log in issues

I am having login issues too.
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emilybishop

Pawn

Posts: 2

Joined: Wed Dec 07, 2011 7:12 am

Post Wed Dec 07, 2011 7:19 am

Re: [ongoing] log in issues

When I fill in the online password reset form to gmail nothing happens. My account works fine, received other mail before and after this. Problem your end?
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xabichess

User avatar

Rook

Posts: 322

Joined: Fri Feb 04, 2011 1:50 am

Post Wed Dec 07, 2011 2:23 pm

Re: [ongoing] log in issues

Good day Emilybishop,

Is your issue about receiving the validation email or just login in?

There are some other topics about this particular issue. If it is the first one, email validation try here: viewtopic.php?t=2235

If it is the second one you can look here: viewtopic.php?f=13&t=2563

I hope that those could help your cause.

Regards Xabier.
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castledemo

Pawn

Posts: 3

Joined: Thu Oct 27, 2011 9:33 am

Post Sat Dec 10, 2011 12:23 pm

Re: [ongoing] log in issues

I get the same message, unavailable.

Fails login at step 2

Was logged in earlier, and entered a tournament. then closed browser because I here it helps reduce lag when u have been playing for awhile.

Well now it won't log me back in, so missed the tournament. (6)

Have tried both firefox and opera browsers with same result.

Last time this happened the only way I could get logged in was to create a new account.

So maybe that is the reason for all the new accounts being made.

Maybe the solution to this problem would be to fix what ever difference there is between new user login and regular login.

Just an idea.

Anyways, hope this gets fixed soon.
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xabichess

User avatar

Rook

Posts: 322

Joined: Fri Feb 04, 2011 1:50 am

Post Sun Dec 11, 2011 5:57 pm

Re: [ongoing] log in issues

Good day,

castledemo wrote:I get the same message, unavailable.

Fails login at step 2

Was logged in earlier, and entered a tournament. then closed browser because I here it helps reduce lag when u have been playing for awhile.

Well now it won't log me back in, so missed the tournament. (6)

Have tried both firefox and opera browsers with same result.

Last time this happened the only way I could get logged in was to create a new account.

So maybe that is the reason for all the new accounts being made.

Maybe the solution to this problem would be to fix what ever difference there is between new user login and regular login.

Just an idea.

Anyways, hope this gets fixed soon.


Instead of creating a new account you could try deleting cookies. Cookies of firefox or so... Sometimes restarting pc helps too since it can be that some "files" could get corrupted or too big after long time without system shouting down or some other things.

Regards Xabier.

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