Post any new feature ideas or game and website related bugs post here!
you're still unable to get in? (I'm not a mod)
your account seems to be fine (no red "banned" label, else that could prevent your visiting cc)
facebook.com (double yuck!) cc page: "ChessCube is a cutting-edge online chess platform and community where over a million users play live chess" Such high aspirations. If they're not meeting your expectations, maybe you could post your concern there (but only if you're already a member of the dubious Facebook network, as I'd never suggest someone join Facebook)
for serious stuff, email the site's technicians: [email protected]
-cold reboot (literally shutdown and unplug your PC, wait 2 minutes, then start up again) -- cleans up any pesky TSRs that might be clogging up the works; if you weren't saying the problem's in multiple browsers I'd be suggesting clearing the cache & deleting cookies, too. This site can become problematic if you've not rebooted in more than a week or two, if it were a much longer period it could become impossible to login imo.
-make sure your flash (right click the cc server screen) is reasonably up to date (and, sometimes flash won't actually update, so check after updating, too -- if flash is not updating you may need to uninstall the earlier version first); actually I suggest in any event uninstall and then reinstall (with the latest version) your flash anyway as it's sounding like a flash issue
-run a bunch of PC anti-virus programs, eg. I use free ones like Avast / ZoneAlarm, supplemented with SuperAntiSpyware (which, caught a really nasty trojan this week), Avira's rescue disc (a boot CD, bypasses Windows entirely and uses its own Linux, usually catches most stuff but bizarrely missed that trojan), and MalWareBytes
-try a general cleanup program like Glary (your registry might simply be chockful of outdated broken links, references)
-see if you're due for defragmenting your hard drive (in extreme cases this could lead to picky stuff 'timing out')
-you're surely using your own firewall and not windows, but just in case it's a firewall setting, enable the Windows firewall and disable your own firewall
-create a fresh "PC User" account (via control panel) and work from there [pretty much eliminate ALL setting issues as the source of a problem, as that truly does 'start fresh']
-last or first resort, Windows "restore" to an earlier happier time
How did you resolve your problem?
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