FAQ

BUG, buying a wallpaper

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kravtz

Pawn

Posts: 41

Joined: Fri Feb 04, 2011 8:31 am

Post Thu Mar 17, 2011 4:21 am

BUG, buying a wallpaper

hello, problem is that i wanted to buy a wallpaper at CC store but as soon as i pressed the "BUY" button it said there's some problem and suggested to try after some time (i'm not certain of the accurate length). unfortunately, i got my cubit pool reduced by the price of the wallpaper without the wallpaper being installed in my personal inventory. any idea why and how should i proceed with that issue?
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aabkhara

User avatar

Knight

Posts: 86

Joined: Fri Feb 04, 2011 12:42 am

Location: Xel Naga

Post Thu Mar 17, 2011 5:54 am

Re: BUG, buying a wallpaper

kravtz wrote:unfortunately, i got my cubit pool reduced by the price of the wallpaper without the wallpaper being installed in my personal inventory.
like what it said, have you checked it later? If you checked again and it isn't in your inventory, you may want to contact them at [email protected] and tell what happened or provide a link to this thread. good luck. :]
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Sean

Site Admin

Posts: 424

Joined: Fri Nov 12, 2010 2:42 pm

Location: Cape Town, South Africa

Post Thu Mar 17, 2011 11:11 am

Re: BUG, buying a wallpaper

kravtz wrote:hello, problem is that i wanted to buy a wallpaper at CC store but as soon as i pressed the "BUY" button it said there's some problem and suggested to try after some time (i'm not certain of the accurate length). unfortunately, i got my cubit pool reduced by the price of the wallpaper without the wallpaper being installed in my personal inventory. any idea why and how should i proceed with that issue?


Which background was it? I see a deduction of 375 Cubits.
Thanks,
Sean
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kravtz

Pawn

Posts: 41

Joined: Fri Feb 04, 2011 8:31 am

Post Thu Mar 17, 2011 2:00 pm

Re: BUG, buying a wallpaper

the red rays, i know it has little in ways of aesthetics but its the only non blue-green i wish to pay for.
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kravtz

Pawn

Posts: 41

Joined: Fri Feb 04, 2011 8:31 am

Post Thu Mar 17, 2011 3:49 pm

Re: BUG, buying a wallpaper

thanks for solving
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dreambeast

Pawn

Posts: 5

Joined: Sat Feb 19, 2011 9:58 am

Post Fri Mar 18, 2011 8:28 am

Re: BUG, buying a wallpaper

I have also tried to buy a wallpaper ("Mural"), but I didn't get it, and I lost cubits. I sent a message using the feedback menu in the game, but there hasn't been a reply. I write here because I don't know if my message was delivered.
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kravtz

Pawn

Posts: 41

Joined: Fri Feb 04, 2011 8:31 am

Post Fri Mar 18, 2011 7:01 pm

Re: BUG, buying a wallpaper

best contact support via email. i got it that way

cheers

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