FAQ

i cant log in

<<

Reecemaxwe

Bishop

Posts: 162

Joined: Sun Feb 06, 2011 12:29 am

Location: Ottawa,Canada

Post Sat Jun 30, 2012 4:15 pm

i cant log in

when i try logging in it says 2 out of 2 loading 0% for hours.. what happened?
plz help thnx
<<

knightattack

Queen

Posts: 933

Joined: Wed Feb 16, 2011 11:13 am

Location: Help room & help beginner Room

Post Sat Jun 30, 2012 7:00 pm

Re: i cant log in

Reecemaxwe wrote:when i try logging in it says 2 out of 2 loading 0% for hours.. what happened?
plz help thnx

logout then....
try to clear the cookies of ur browser
update your flash player..relogin
if nothing happen then try wd different browser..
chrome is best browser for chesscube...
firefox have some technical flash problem in these days
If you don't like something change it; if you can't change it, change the way you think about it..Learn to smile at every situation..See it as an opportunity to prove your strength and ability...Live Hard Live Your Dream
KnightAttack
<<

sailor00

Pawn

Posts: 10

Joined: Fri Jun 15, 2012 4:39 pm

Post Sun Jul 01, 2012 7:04 am

Re: i cant log in

Message I am receiving right now.


"Error unavailable

The service you are requesting is not available.

We are sorry that you are unable to play right now! We are working on the problem and play should resume shortly.

Check out our Facebook page for updates:http://www.facebook.com/chesscube
Or visit our forums in the meantime: http://www.chesscube.com/forum

Should you have any questions, please mail [email protected]

Regards,
The ChessCube.com Team"

Just after pressing Login button
<<

roarioum

Pawn

Posts: 2

Joined: Tue May 29, 2012 6:46 pm

Post Sun Jul 01, 2012 7:10 am

Re: i cant log in

Im having same problems with logging in. My browser are always clean, my flashplayer are always updated, and I clean my flasplayer every day. Im using chrome and trying to log in with facebook app.

There is a problem on your side, pls fix it and give us feedback. The "clean ure browser" tips does not really help much, most ppl with enough inteligence to be able to move chesspieces (anyone smarter than an average orangutange) know to keep theyr browsers cleaned and theyr software updated.
<<

roarioum

Pawn

Posts: 2

Joined: Tue May 29, 2012 6:46 pm

Post Sun Jul 01, 2012 7:18 am

Re: i cant log in

Its known that you have problems with stability on the server hosting Chesscube. Its quiet frankly insulting the answers all that post asking for help get. Clean browser, update flashplayer and even (this is my absolute favorite) "try another PC".

Inform us what you are doing to fix the problems you are well aware off, instead of continuing to insult your customers.
<<

knightattack

Queen

Posts: 933

Joined: Wed Feb 16, 2011 11:13 am

Location: Help room & help beginner Room

Post Sun Jul 01, 2012 8:43 am

Re: i cant log in

sailor00 wrote:Message I am receiving right now.


"Error unavailable

The service you are requesting is not available.

We are sorry that you are unable to play right now! We are working on the problem and play should resume shortly.

Check out our Facebook page for updates:http://www.facebook.com/chesscube
Or visit our forums in the meantime: http://www.chesscube.com/forum

Should you have any questions, please mail [email protected]

Regards,
The ChessCube.com Team"

Just after pressing Login button


1. try hardrefresh
if nothing happen then try to clear the cookies of your browser..then relogin...
2. try with different browser
If you don't like something change it; if you can't change it, change the way you think about it..Learn to smile at every situation..See it as an opportunity to prove your strength and ability...Live Hard Live Your Dream
KnightAttack
<<

whitetyson

Queen

Posts: 538

Joined: Fri May 11, 2012 10:54 am

Post Sun Jul 01, 2012 11:42 am

Re: i cant log in

Reecemaxwe wrote:when i try logging in it says 2 out of 2 loading 0% for hours.. what happened?
plz help thnx

i carnt logg in either,,,,site must be down 4 maintenance
<<

knightattack

Queen

Posts: 933

Joined: Wed Feb 16, 2011 11:13 am

Location: Help room & help beginner Room

Post Sun Jul 01, 2012 12:53 pm

Re: i cant log in

whitetyson wrote:
Reecemaxwe wrote:when i try logging in it says 2 out of 2 loading 0% for hours.. what happened?
plz help thnx

i carnt logg in either,,,,site must be down 4 maintenance

Yeah now everything is OK
(h)
If you don't like something change it; if you can't change it, change the way you think about it..Learn to smile at every situation..See it as an opportunity to prove your strength and ability...Live Hard Live Your Dream
KnightAttack
<<

sailor00

Pawn

Posts: 10

Joined: Fri Jun 15, 2012 4:39 pm

Post Sun Jul 01, 2012 2:29 pm

Re: i cant log in

Now it is ok.

This morning, when I had problems, sometimes I was able to log in.

When I tried to enter in chat rooms, the whole site freezed. I do not know if it was a coincidence, but it happened some times.
<<

Reecemaxwe

Bishop

Posts: 162

Joined: Sun Feb 06, 2011 12:29 am

Location: Ottawa,Canada

Post Fri Jul 06, 2012 3:21 pm

Re: i cant log in

knightattack wrote:
Reecemaxwe wrote:when i try logging in it says 2 out of 2 loading 0% for hours.. what happened?
plz help thnx

logout then....
try to clear the cookies of ur browser
update your flash player..relogin
if nothing happen then try wd different browser..
chrome is best browser for chesscube...
firefox have some technical flash problem in these days

i did all this and nothing happened :( waste of time
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