bryan wrote:tchitcherine wrote:"Got a short little span of attention the rest of my life is so long..."
--Paul Simon "You Can Call Me Al"
I am concerned for the future of ChessCube. You banned a paying customer, as you well know. Your reason for banning was dubious at best. Should I jog your memory further?
bryan:
I banned a user who was violating site rules by spamming other chess playing sites in the help room.
tchitcherine:
You encouraged this. You goaded repeatedly. Look me in the eye and deny this.
bryan:
Whether he was paying or not is irrelevant.
tchitcherine:
No, it's not, especially not now, given that ChessCube's situation is so precarious. Look me in the eye and deny that it's precarious. The fact is that you encouraged the behaviour to which you took exception, so your behaviour was--at best--questionable, and certainly not befitting of a moderator. Such behaviour loses potential revenue. Please try to understand this.
bryan:
Typically these bans amount to just warnings - and a simple email to
support@chesscube.com gets you unbanned.
tchitcherine:
What about an email to Sean, detailing your behaviour?
bryan:
But - yes - if you think that because you have spent money on ChessCube, that gives you the right to violate the TOS, well, you would be wrong.
tchitcherine:
So....you're arguing that a paying customer's having violated the TOS is worthy of punishment, even though the sole reason why said paying customer did so was goading by a moderator who should know better, but clearly does not.
Once again, ChessCube is losing revenue because of you.
bryan:
We don't allow even paying customers to do various things online.
tchitcherine:
Quite rightly, IMO. What about moderators? Can they behave as they please, as it seems?