I am actively playing on this perfect website for maybe 2 years, I must say its getting better and better but with income of new users I am experiencing more and more often unpleasant situations. Yes, I am talking about chat abuse, mostly winning a game - everybody has such experience.
I used to ignore those chats but later on Ive realized that to ignore them is a mistake making chesscube less friendly place to play - on the another hand developers have created report abuse functionality. So I have started reporting the most rude ones.
But - I have been never approached back by gamemasters with status update of my ticket. I have never seen anything happends. Ive tryied to contact moderators directly, but also, nothing has happend.
So heres one my question - are you guys able to check history of chats ?
And one suggestion - I would very welcome (and I am sure I am not the only one) implementation of kind of a management system. To create a 'open a ticket funcionality' where will be possible to see status of ticket and what is most important to see when it was resolved or rejected and how.
I know this is still a 'free server' but anyway you are taking care of users. This will be BIG step forward.
Thanks a lot for reading - and for response.
Have a nice day everybody.